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Business Spotlight

Understanding and Improving Employee Performance

employees talking in the room
Filip Kralj
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August 28, 2023

In order to ensure that your team is performing at their best it is crucial to monitor their performance. Regular evaluations not measure efficiency. Also the quality of work. This guide will explore the following topics:

1. Assessing employee performance, in both remote settings

2. Tools that can assist in monitoring performance

3. Templates that can streamline the evaluation process

The Basics of Monitoring Employee Performance

Evaluating employee performance provides insights into an individuals abilities over a specific period of time. These assessments identify strengths and areas for improvement. Typically a comprehensive review is conducted once a year with check ins throughout the year. The benefits include:

Clearly defining expectations for employees roles

Providing feedback for growth and development

Gaining insights into employee strengths and weaknesses

Making decisions about raises, promotions and other incentives

According to a study conducted by Comparably approximately 30% of employees have admitted to being dishonest with their superiors at least once. While we hope that your team members are more trustworthy this highlights the importance of conducting performance evaluations.

Setting Standards and Goals

Managers should establish performance standards that all team members are expected to meet. These standards should be consistent across employees, in roles. Additionally individual goals should be set through discussions tailored to each employees role and aspirations.

Ongoing Tracking of Performance

To ensure an review it is important to collect data throughout the year. Here are some recommendations:

1. Keep a record of each employees performance.

2. Document both their achievements and areas that need improvement.

3. Provide honest feedback.

Offering Constructive Criticism

When giving feedback it is best to be direct, honest and provide examples. Focus on addressing the behavior or actions than criticizing the individuals character. For example if an employee handles a customer poorly address the behavior itself than making judgments, about the employee as a person.

Maintaining Regular Communication

Having lines of communication is crucial. Regularly engage with employees to understand their career aspirations, needs and preferences for receiving feedback. This can help identify any issues that may impact their performance.

Conducting Evaluation Presentations

Once evaluations are completed schedule individual meetings to discuss the findings. Highlight positive aspects of their performance. Offer guidance on areas where improvement is needed.

Monitoring Remote Employees

Monitoring remote employees can be challenging; however by encouraging them to track their time and providing tasks with deadlines managers can effectively assess workload and productivity.

Tools for Monitoring Performance

There are tools that can assist in monitoring employee performance.

When it comes to evaluations using templates can simplify the process. There are two types of templates that I recommend; a concise performance review template and a comprehensive annual evaluation template. These templates help managers assess performance metrics such as skills, productivity, teamwork and more. Additionally they provide a format for discussing goals and achievements.

Apart from evaluations conducted by managers employees should also engage in self assessment. Comparing these self evaluations with manager evaluations can help identify any discrepancies in performance perceptions.

To summarize, while self evaluations offer insights they should not be the basis for performance reviews. A rounded approach involves evaluations led by managers along, with annual self assessments. Regular performance reviews provide an understanding of an employees contributions. Inform decisions regarding promotions, raises and bonuses. This guide has provided tools, tips and templates to enhance the efficiency and effectiveness of the evaluation process.

employees talking in the room
To create an amazing product a great amount of collaboration is required. “No one can whistle a symphony. It takes a whole orchestra to play it.“* I was always fascinated by the organizations that were able to deliver incredible results by making it possible for people to actively and effectively collaborate. At easy.bi we believe teamwork is the key to the success and it is the key pillar of our culture. *H.E. Luccock
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